Contact Us

WR Express Scheduling
(Make or change an appointment, questions about exam preparation, and office directions)

Monday–Friday, 7:30am to 6:00pm

Raleigh and surrounding areas
Tel: 919-232-4700
Fax: 919-235-3940
Fax: 919-881-8038

Durham, Chapel Hill, and surrounding areas
Tel: 919-942-3196
Fax: 919-933-9925

Centralized Scheduling Supervisor
Karan Tremoulis RT(R)
Tel: 919-788-7887


WR Business Office
(Billing, insurance, or invoice questions)

Monday–Friday, 8am to 5pm

Toll-Free: 800-675-2232
Main: 919-787-8221
Fax: 919-881-2079
Billing Questions
Online Bill Pay

Business Manager
Barbara Hill
Tel: 919-787-8221
Fax: 919-881-2079

Business Manager
Chuck Wilcox
Tel: 919-787-8221
Fax: 919-881-2079
cwilcox@wakerad.com


Patient Film/Image Release Desk
(Film/CD requests require 24-hour advanced notice)

Monday–Friday, 7am to 5pm

Tel: 919-854-2179
Fax: 919-859-0182
Film/Image Request


IT Support Help Desk
(PACS and Schedulers’ Portal Support only)

Telephone Support: 919-788-7885
Monday–Friday, 7am to 11pm
Weekends, 7am to 8pm

Email Support: helpdesk@wakerad.com

For general IT questions, call Ron Mitchell at 919-232-4748 or email rmitchell@wakerad.com


General questions by e-mail
info@wakerad.com

Patient Compliments or Complaints?
Patient Feedback Form
Margaret King
Direct: 919-788-7954
info@wakerad.com

Charitable Giving Requests
Please submit full disclosure information on association or event for review.
info@wakerad.com


Wake Radiology Administrative Services
3949 Browning Place
Raleigh, NC 27609

Monday–Friday, 8am to 5pm
Main: 919-787-7411
Fax: 919-789-4461

President and Managing Partner
Robert E. Schaaf, MD
Tel: 919-788-7900
Fax: 919-789-4461

Practice Administrator
William H. Johnson
Direct: 919-788-7905
Fax: 919-789-4461
bjohnson@wakerad.com

Chief Operating Officer
Margaret King
Direct: 919-788-7954
Fax: 919-789-4461
mking@wakerad.com

Chief Information Officer
Ron Mitchell
Direct: 919-232-4748
Fax: 919-781-9792
rmitchell@wakerad.com

PACS HelpDesk
PACS Instructions

Accounting
Ann Prince
Tel: 919-787-7411
Fax: 919-789-0569
aprince@wakerad.com

Mary Glenn Goss
Tel: 919-787-7411
Fax: 919-789-0569

mgoss@wakerad.com

Human Resources
Laura Long
Tel: 919-788-7912
Fax: 919-789-4461
Send resumes in MS Word format (.doc) or PDF to:
llong@wakerad.com

Click here to view current employment opportunities.

Executive Administrative Assistant
Jennifer Deel
Tel: 919-788-7900
Fax: 919-789-4461
jdeel@wakerad.com

Director of Managed Care (Insurance Benefit Plans)
Michelle Jackson
Direct: 919-788-7904
Fax: 919-789-4461
mjackson@wakerad.com

Click here to view current managed care plans.


Director of Design & Marketing

Alan Scott
Direct: 919-788-7896
Fax: 919-235-0711
ascott@wakerad.com

Senior Marketing Coordinator
Amy Aldrich
Direct: 919-788-7909
Fax: 919-235-0711
aaldrich@wakerad.com


REFERRAL SERVICES MANAGERS

Ceily Davis RT(R)
Director of Referral Services
Direct: 919-788-7907
Cell: 919-218-2795
cdavis@wakerad.com

Lee Davis RT(R)(M)
Referral Services Manager
Direct: 919-232-4638
Cell: 919-632-3661
ldavis@wakerad.com

Kim Recser RT(R)(M)
Referral Services Manager
Direct: 919-788-7908
Cell: 919-630-6023
krecser@wakerad.com

Britt York RT(R)(M)
Referral Services Manager
Direct: 919-942-3196
Cell: 919-632-3318
byork@wakerad.com

Brandy Lee RT(R)
Referral Services Support Manager
Direct: 919-788-7911
Cell: 919-622-6407
blee@wakerad.com


OFFICE MANAGER CONTACTS

Wake Radiology North Hills
Melody Pinder, BS, RT(R)(CT)
Office: 919-787-7411

Wake Radiology Raleigh MRI Center
Kimberly Morris RT(R)(MR)
Office: 919-782-7666

Wake Radiology Northwest Raleigh
Jill Garrett RT(R)(M)(BD), CDT
Office: 919-676-7575

Wake Radiology West Raleigh Diagnostic & MSK Imaging
Dixie Aker RT(R)(M)(BD), CDT
Office: 919-781-6707

Wake Radiology West Raleigh Mammography
Dixie Aker RT(R)(M)(BD), CDT
Office: 919-781-6707

Wake Radiology Pediatric Imaging (West Raleigh)
Dixie Aker RT(R)(M)(BD), CDT
Office: 919-781-6707

Wake Radiology Breast Center West
Dixie Aker RT(R)(M)(BD), CDT
Office: 919-781-6707

Wake Radiology Diagnostic Imaging - Cary
Tim Kelly RT(R)(T)(CT)(MR)
Office: 919-233-5338

Wake Radiology Comprehensive Breast Services - Cary
Betty Jo Young RT(R)(M)
Office: 919-854-2187

Wake Radiology Interventional Services - Cary
Tim Kelly RT(R)(T)(CT)(MR)
Office: 919-854-2180

Wake Radiology Oncology Services - Cary
Tim Kelly RT(R)(T)(CT)(MR)
Office: 919-854-4588

Wake Radiology PET·CT Services - Cary
Tim Kelly RT(R)(T)(CT)(MR)
Office: 919-854-2190

Wake Radiology MRI - Cary
Tim Kelly RT(R)(T)(CT)(MR)
Office: 919-854-2190

Wake Radiology Garner
Jennifer Bizzell RT(R)(M)
Office: 919-662-9500

Wake Radiology Chapel Hill
Parul Galloway, BSRT(R), RDMS
Office: 919-942-3196

Wake Radiology Wake Forest
Carla Metts RT(R)(BD), CDT
Office: 919-453-1800