Appointments:  919.232.4700

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Coronavirus/COVID-19 Update

Keeping Our Patients Safe

As COVID-19 remains a part of our daily routine, we’re continuing to implement cleaning and safety precautions to ensure our patients and staff remain healthy. We’ve modified appointment times for all imaging services, including screening mammograms, to allow for improved patient safety, social distancing and additional cleaning time.

We’re Prepared

Every day, we work diligently to maintain clean, safe imaging offices for both our patients and staff. We routinely care for sick patients and those with fragile immune systems. Our team is accustomed to working in an environment hyper aware of professional hygiene and disease prevention. That’s remained true as we’ve provided essential imaging to patients and providers during this pandemic.

  • Our safety protocols are in place to protect our patients and staff. This includes our standard deep disinfecting and sanitizing processes as well as additional safety protocols at all of our offices.
  • We continue to carefully monitor COVID-19 in our community. We’re regularly assessing and following the latest recommendations from UNC Health, the NC Department of Health and Human Services (NCDHHS), the Centers for Disease Control and Prevention (CDC) and the American College of Radiology.
  • All of our outpatient imaging offices are accredited by the American College of Radiology (ACR). Our mammography offices are both certified by the Food and Drug Administration (FDA) and accredited by the ACR. The quality of our images, as well as the protocols we follow for calibration, cleanliness and safety, allows us to earn and maintain this exceptional standard of care.

Our Safety Measures

  • All patients must wear a mask to their appointment.Our team is required to wear them too.
  • Patients should preregister for all imaging appointments. You can use the email from our scheduling team or our online Patient Portal. Preregistering reduces time spent in our waiting areas.
  • When you preregister online and provide your mobile number, you can check-in from your car when you arrive. We’ll text you when our technologist is ready to begin your imaging exam.
  • We will pre-screen all patients for COVID-19 symptoms and risk factors before they enter our offices.
  • Our waiting areas have been re-arranged to encourage physical distancing.
  • We sanitize all registration iPads and imaging equipment between each patient. We are disinfecting common surfaces like door handles and bathrooms throughout the day and deep cleaning our offices every night. All of our cloth gowns and linens are professionally cleaned off-site.
  • We are scheduling more time between appointments to reduce the number of patients in our offices at one time. All visitors must wait for patients outside the building or in their vehicle.

Download a copy of our safety protocols here.

Evaluate Your Risk

We remind all patients not to come to their appointment if they don’t feel well.

If you are scheduled for an exam and are experiencing fever of 100 degrees or higher, any coughing or shortness of breath or develop any of these symptoms prior to your appointment, please call our Scheduling Team at 919-232-4700 to reschedule your exam. 

WakeRad UNC REX is grateful for the trust our patients and referring providers have placed in us for more than 66 years. We remain committed to providing safe, clean and quality medical imaging to patients throughout the greater Triangle area.


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