Patient Stories & Testimonials
Healthcare professionals often have extra high expectations when they become the patient. We know that our care and quality is valued…and graded every day. A big thank you to Dakota Thomas for sharing her experience at Wake Radiology’s Cary Breast Imaging Center! We know you’re message about 3D mammography and quality care will strike a chord with many women throughout the Triangle.
"I can't say enough about the wonderful care I received yesterday in the Garner office. I was called in for a diagnostic mammogram and was very nervous. I was taken care of by Dr. Barnwell, and I so wish I could remember the names of the mammography technologists and...
The individuals working at wake radiology are understanding, knowledgeable, and personal. I feel relaxed, and comfortable from the moment I open the door. The pre registration is organized and efficient . The directions were complete. I would recommend this location...
All of the staff were professional and very welcoming. They did everything to make me feel comfortable and at ease for my MRI. ~ Teresa C.
Impressed overall with the professionalism of my Wake Radiology experiences. Everything from the front desk personnel; to the promptness of the appointment schedule; to the mammogram technicians (as well—their socialization demeanors). Also have had experience in the...
They have been doing my imaging for years. They are professional and makes you feel at ease. ~ D. Thompson
I was very happy with the ultrasound tech & doctor that helped us with my daughter's ultrasound. ~ Abigail H.
They are the BEST!! ~ Cheryl K.
At my visits over the years I have always been very satisfied with every aspect of the service at the Chapel Hill office. Everyone has been very friendly, professional and efficient, there has been a minimum of waiting time, and I have appreciated the care they have...
Everyone was very nice. The technician was so very kind and thorough.The women at the front desk were extremely sweet and i was very pleased with my visit. I would certainly recommend them to anyone. ~ Lisa V.
My technician was so friendly and knowledgeable. It was my first CT scan and I was very nervous. She put me at ease and was a pleasure to work with. The ladies working the front desk were also great. Efficient and helpful! ~ Megan D.
Great mammogram experience! The staff was punctual and friendly - I had no wait. Tina was very attentive and checked in with me throughout the imaging process to make sure I was doing okay. ~ Tina P.
There is no waiting. Things run smoothly, and patient is informed as to what is being done, what to expect. No surprises. ~ William M.
They were very professional and kind. They explained everything in detail and kept up with Covid-19 safety precautions to a max. I was very pleased. ~ Roberta G.
All of the staff was very friendly and kind. I felt very comfortable throughout my procedure process. Will definitely schedule future screenings at this location. ~ Ellen C.
It was very easy for me to get an appointment, the administrative staff are very friendly, I had less than a five-minute wait for my appointment, and I was in and out of there within 10 minutes. ~ Michelle P.
Every person I interacted with was kind and empathetic and took their time to answer all of my questions. I felt genuinely cared for. ~ Anna C.
I’ve been going to Wake Radiology for years. The staff and technicians are top notch, caring and professional. I wouldn’t think about going anywhere else. Why mess with perfection? ~ Bobby C.
The office is clean, organized and the receptionists are very friendly. The tech is very knowledgeable and takes great care to make sure you are comfortable. ~ Sandra L.
Have gone to various locations of Wake Radiology and have been treated well at each location. I like the consistency of having records available no matter which location I choose. ~ Cynthia W.
Staff were super friendly and helpful, I felt very comfortable there and any questions I had they had already answered them while welcoming me into their facility, everything was super clean, wiped down and disinfected between each patient very happy and satisfied...
The staff was all very professional and friendly and seemed to work well together as a team. ~ Elaine K.
Because the technologist was absolutely marvelous. Her attitude, her ability to share the steps of the procedure, her sensitivity to keep me informed when the noise level would increase and how long each step would last. The front desk lady was also quite congenial....
Helpful, showed genuine interest and treated me like they really cared, not like I was just another number on their list. ~ Alison H.
Outstanding technologist! Very professional, went out of her way to make me feel comfortable and helped me with my challenges. I would return to this location even if it was not close to my home in a heartbeat!! She made a strong positive impression on me. ~ Janet D.
Everyone at Wake Radiology makes the patient feel welcome. They never treat you in a way that says "hurry and get out of here." They don't waste time, but they make me feel welcome and cared about. ~ Wanda R.
Good service, friendly helpful staff, easy to make appointments, pleasant experience. ~ Linda G.
Everything ran so smoothly--in fact I commented to someone there that they really have the system down. Everyone was very friendly and it made me feel comfortable. ~ Nancy H.
From the time I scheduled my appointment to the kind technician showing me the exit, I felt respected, at ease and well taken care of. It was a vey special experience. ~ Cynthia V.
Staff is warm, friendly & professional. Appointments are easy to schedule & on time. Office & treatment rooms are clean and comfortable. ~ Debra L.
Exam done with respect to my dignity and very efficiently. Staff was nice. ~ Holly Springs Patient
They treated me like I was important. ~ Stacy F.
Nice convenient location with good parking. The facility was very nice and everyone was exceedingly nice and professional. The place was clean and everyone was exceptionally careful with COVID precautions. ~ C. Harris
They are quick to respond, easy scheduling and prompt getting reports to physicians. Staff are all friendly and seems to like their jobs and care about the patients. ~ R. May
Kind, caring, and professional staff at every level of service. They treat patients with courtesy and respect throughout their visit. Radiologist and technologists are extraordinary. ~ SAK
Ease of scheduling, multiple locations, online check-in, friendliness of technologist. ~ EKG
Heather made me very comfortable throughout my visit. Such a treasure. Nice to have such a compassionate person there with me. ~ Joyce S.
Great experience with a professional staff who clearly care about patients and their health! ~ Daniel M.
Smooth run operation from start to finish! The technician was a pro! Moved me though the procedure with care and easy. The entire appointment took 15 mins tops! Good job all around! ~ Kimberly M.
I have had services at Wake Radiology in Chapel Hill for many years, for many different procedures. Your staff is unfailingly welcoming, caring, competent and professional. Thank you. ~ Katherine Z.
Every member of the staff exceeded my expectations. They made me feel comfortable & safe. It's rare to get exceptional service from an entire team. Thank you! ~ Charles C.
It was a positive experience. My inquiry call was met by a cheerful receptionist who helped me understand what to do and expect. I could just go right in without an appointment. Easy and convenient location. Covid precautions were in place, chairs spaced and hand...
Wake Radiology is dependable. They are with you every step of the way. You are reassured that you are in good hands. ~ Melody L.
The young woman who performed my mammogram was so, so kind and informative. She took the time to tell me how the procedure would go and she made me feel so comfortable. She was fantastic! ~ Pamela M.
With a family history of breast cancer, Jane Crowder knew the importance of her annual screening mammogram. This year, at 44, Jane’s diligence to having her annual mammogram and her commitment to 3D technology paid off. Check out her story!
Getting a mammogram, no matter if it’s your first or your fifteenth, can be somewhat nerve racking. This was the case for Donna Parker, a Mebane native who recently switched to Wake Radiology for her yearly mammogram. Although she had never had a poor experience at her previous providers, something just clicked when she arrived at Wake Radiology.
Thankfully, Gail Woolard is recovering from breast cancer. Her improved health is the main reason she talks about 3D mammography with just about everyone.
A lot of us work pretty hard to keep a routine. That’s the mentality Marsha Abrams applies every year when it’s time to have her screening mammogram. It’s part of her routine. An important part that gives her peace of mind.
Tara Sparks, a mother of three and a wife for 23 years, didn’t think that a routine screening for breast cancer was something that could benefit her. But, that was before a surprising life twist and some amazing community support. Today, she’s proud to be both an advocate for screening mammography and a breast cancer survivor.
A breast cancer diagnosis can leave a woman feeling defeated and hopeless. Family and friends rally support and offer to help — and that means the world. But, compassionate, respectful care from from your healthcare team can be a source of unexpected strength. Read Kay Casper’s story about how a dedicated care team directly impacted how she was able to fight this disease.
As a retired school teacher of 40 years, Gail Woolard knows the importance of following directions. When it comes to her health, she listens to the recommended guidelines to receive a yearly mammogram, starting at the age of 40. Following these directions — year in and year out — not only gave Gail peace of mind, but it may have saved her life.
At 35, while performing a self examination, Laura Dowds found a lump in her breast. Although it was small, she instantly knew it was not supposed to be there. She shares her story about how mammography and respectful care from the Wake Radiology team helped her beat breast cancer.
Most of us know that monthly breast exams are important. Karen Carter knew it and shared that information daily with other women. Karen is an Assistant Manager and Technologist at Wake Radiology. She shares her story about how this simple, easy exam saved her life. Having been involved in the medical field for 42 years, I have always been diligent about getting my yearly mammogram as well as doing monthly breast exams.
Jennifer Springer had just turned 40 years old. She had promised a dear friend who is a breast cancer survivor that she would get a mammogram. She had been putting it off. There was always a good reason for not doing it today. And, she was scared. Find out why four simple words were all she needed to hear.
Susan Bradsher began working at Wake Radiology in 1985. After a break while her children were young, she returned to Wake Radiology in 2007. When 3D mammography was introduced in 2013, her boss, Kim Morris, suggested she try it. Susan was 49 years old and healthy. It had been two years since her last mammogram.
Behind those pink gloves, there is a story, a very personal story about how each of these women faced her breast cancer. While these women may look like someone you know — a sister, mom, or friend — they are extremely special to us.
For nearly 58 years James Smith (patient’s name has been changed to protect his privacy), has defied the odds. He has lived with a rare, undiagnosed congenital condition. It’s called a diaphragmatic hernia. In Smith’s case, his is an even rarer type called Morgagni’s hernia.
Anita Jacobs (patient’s name has been changed to protect her identity) had her first run in with breast cancer at age 46.